Shipping and Returns

Shipping

At D'Colétte's, we strive to provide you with a seamless and delightful shopping experience, including our shipping process. We strive to get you your jewelry as fast as possible. We generally ship within 7-10 days depending on inventory. If it is a custom piece we will contact you and discuss a delivery date based on the number of custom pieces we are currently working on. 

Shipping

At D'Colétte's we strive to provide you with a seamless and delightful shopping experience, including our shipping process. We understand the excitement of receiving your beautiful jewelry pieces, and we want to ensure that they reach you safely. Here's everything you need to know about our shipping

Fast and Reliable Delivery:

We partner with trusted shipping carriers to ensure your jewelry arrives in a timely manner. Our team works diligently to process your order quickly, and once it's ready, we hand it over to our shipping partners for swift and reliable delivery to your doorstep. We generally shit out product in 5-7 business days. Some of our products are ordered from other warehouses and take longer to send out.

Secure Packaging

Your jewelry deserves the utmost care, which is why we use secure and protective packaging. We take special precautions to safeguard your precious pieces during transit, ensuring they arrive in pristine condition. Rest assured that every step is taken to protect your jewelry until it reaches your hands.

Tracking Information

We believe in transparency and want you to stay informed throughout the shipping process. As soon as your order is on its way, we'll provide you with a tracking number. You can use this number to track your package's progress, giving you peace of mind and the ability to plan for its arrival.

International Shipping

We understand that our jewelry lovers span the globe, which is why we offer international shipping to bring our pieces to you, wherever you may be. Please note that international shipping times may vary depending on the destination country's customs procedures and regulations.

Dedicated Customer Service

We're here for you every step of the way. If you have any questions or concerns about your order or shipping, our friendly customer support team is ready to assist you. Simply reach out to us, and we'll be delighted to help.

Contact Us

NOTE:

We are currently NOT able to ship internationally. We are resolving the problem and will be able to ship over seas soon.